ADA/Accessibility

Peoria Civic Center strives to provide an exceptional experience to patrons. The venue provides a full range of accommodations to ensure the safety, comfort and enjoyment for guests during their time in the facility.

Accessible Parking

Both of the Peoria Civic Center parking lots (Marquee and Fulton) offer accessible parking on a first-come, first-served basis.

Accessible Seating & Ticketing

Accessible seating for Arena and Theater events is available for purchase at the Toyota Box Office or online through Ticketmaster.com or Axs.com.

Hearing Assistance

Complimentary hearing assistance devices are available for Arena, Theater and Convention Center events. Patrons can request a device from a Peoria Civic Center Usher or visiting the Guest Services Counter in the Theater.

Sensory Bags

Sensory bags can be checked out with a photo ID from the Guest Services Counter in the Theater. Bags include noise-cancelling headphones, fidget and pop-it toys, and feeling card. Bags are available on a first-come, first-served basis.

Service Animals

Service Animals as defined by the Americans with Disabilities Act are welcome.

Sign Language Interpreters

Sign language interpreters can be arranged upon request. Please contact Peoria Civic Center Customer Service as soon as possible and no later than 1 week before an event.